Frequently Asked Questions (FAQs)
What sizes do you offer?
We provide sizes from XS to XXL, ensuring a good fit for most body types. Please consult our detailed size chart on each product page for accurate measurements. If you’re between sizes, we recommend sizing up for a more relaxed, comfortable fit.
How should I care for my clothing?
To maximize longevity, wash all items inside-out in cold water, tumble dry on low heat, and avoid using bleach. Flipping garments before ironing helps preserve fabric quality and colors, keeping your clothes looking fresh and new wash after wash.
Are your products true to size?
Generally, yes. Our clothing is designed to fit true to standard sizing. However, always refer to the specific size chart for each product to ensure the perfect fit. If unsure, measure your body and compare with the sizing guide provided.
What materials are your clothes made of?
We use high-quality fabrics like 100% cotton, cotton blends, and premium synthetics. Detailed fabric descriptions are available on each product page, helping you choose the most comfortable and durable options based on your preferences.
Do you ship internationally?
No, we currently only offer shipping within India. We do not ship internationally at this moment. However, we are working on expanding our shipping options in the future. Please stay connected with us for updates, and thank you for your understanding.
How long does delivery take?
Standard shipping usually takes 5-7 business days, while express options can deliver within 2-4 days. Exact times depend on your location and shipping method chosen. Tracking details will be provided once your order ships.
What is your return policy?
We accept returns within 30 days of receipt. Items must be unused, with tags attached and in original packaging. Refunds are processed after inspection. For assistance, visit our return page or contact customer support directly.
Can I exchange items?
Yes, exchanges are possible within the return window. Items must be unused and in original condition. Check our exchange policy for specific instructions. We recommend returning the original item and placing a new order for faster processing.
Do you offer customization?
Currently, we do not offer customized products. However, we may introduce personalized options in the future. Stay connected through our newsletter to be the first to learn about new features and collections.
How do I know what size to order?
Use our detailed size chart, available on every product page, to measure yourself accurately. Consider your usual size preferences for fit—looser or tighter. Customer reviews can also provide helpful insights on sizing accuracy.
Are your products sustainable?
We prioritize sustainable practices by sourcing eco-friendly fabrics and minimizing waste during production. While some items are made from organic or recycled materials, check each product’s details for specific sustainability information.
How do I care for tie-dye or printed items?
Wash printed or tie-dye items separately in cold water to prevent color bleeding. Turn garments inside-out and avoid bleach. Tumble dry on low heat to preserve vibrant colors and prevent fading.
Can I track my order?
Yes, once your order ships, you’ll receive a tracking number via email. Use it to monitor the delivery progress through the courier’s website. Delivery dates are estimates and may vary based on your location and shipping method.
Do you offer gift cards?
Yes, we offer digital gift cards in various denominations. They can be purchased online and redeemed for any product on our website. Gift cards make great gifts for friends and family, providing flexible shopping options.
How can I contact customer support?
You can reach us via email, phone, or live chat through our website. Our team is available Monday to Friday, 9 AM to 6 PM, and happy to assist with order inquiries, sizing questions, or any other concerns to ensure you have a smooth shopping experience.